According to BPM core principles, how should process integrity be maintained?

Maintaining process integrity is best achieved by managing business processes in a closed-loop cycle. This approach emphasizes continuous monitoring, evaluation, and improvement of business processes. A closed-loop cycle allows organizations to ensure that processes are not only implemented but also regularly reviewed and optimized based on performance data and feedback. This cyclical method leads to consistent alignment of processes with strategic objectives and the ability to adapt to changes in the business environment.

While annual reviews may seem beneficial for maintaining process integrity, they tend to be periodic rather than continuous, which could lead to gaps in oversight and responsiveness. Increasing workforce training is crucial for ensuring that employees understand processes and their roles, but it does not directly address the integrity of the processes themselves. Focusing on front-end improvements can enhance specific aspects of a process, yet without a closed-loop cycle, these improvements may not be sustained or may fail to address broader systemic issues.

Thus, managing business processes in a closed-loop cycle stands out as the most effective way to uphold process integrity, ensuring processes remain dynamic and continuously aligned with organizational goals.