At which performance maturity level are near-real-time dashboards used for trend analysis?

The use of near-real-time dashboards for trend analysis is indicative of an organization that has reached the Measured Process maturity level. At this maturity stage, an organization has established metrics and is leveraging data to monitor performance actively. This includes collecting, analyzing, and visualizing data inputs and outputs in near-real time, allowing for timely insights and informed decision-making.

In the context of process maturity levels, near-real-time dashboards facilitate the identification of trends and deviations from expected performance, supporting continuous improvement initiatives. This capability is essential for organizations aiming to become data-driven, as it allows them to respond quickly to changes and enhance process efficiency and effectiveness.

Other maturity levels may involve structured process management or emphasis on optimized processes, but the critical aspect of trend analysis with near-real-time dashboards aligns primarily with the goals and tools available at the Measured Process maturity level.