How can organizational objectives be best achieved under BPM?

The achievement of organizational objectives under Business Process Management (BPM) is best facilitated through focused management of the organization's business processes. BPM emphasizes the systematic identification, design, execution, monitoring, and optimization of business processes to improve efficiency and effectiveness.

By concentrating efforts on managing these processes, organizations can streamline operations, eliminate bottlenecks, and enhance productivity. A focused approach allows organizations to align their processes with strategic goals, enabling them to adapt more quickly to market changes, fulfill customer demands, and achieve competitive advantages.

While elements such as employee empowerment, advanced technology, and enhancing customer interactions are important, they are typically underpinned by robust business processes. Empowered employees can better execute their roles within optimized processes, technology can enhance process efficiency, and improved customer interactions are often the result of well-managed service delivery processes. Therefore, direct management and continuous improvement of business processes serve as the foundation for achieving broader organizational objectives.