In process mapping, which of the following emphasizes the transition points?

The choice that emphasizes the transition points in process mapping is the focus on handoffs. Handoffs represent the moments in a process where responsibility or information transfers from one participant, department, or system to another. These transition points are critical as they often determine the flow of the process and can significantly impact efficiency and effectiveness. Handoffs can reveal potential bottlenecks, areas for miscommunication, and opportunities for improvement.

In contrast, process narratives provide an overview of the process in a descriptive manner but don’t specifically highlight transition points. Documented workflows outline the entire sequence of steps in a process, focusing more on the overall flow rather than individual transitions between participants or information. Decision nodes indicate points in the process where a choice is made, which could lead to various paths; however, they do not focus on the transfer between entities, which is central to the concept of handoffs.