Select the metric commonly used for operational performance measurement?

Transaction volume is commonly used for operational performance measurement because it directly reflects the level of activity and efficiency within an operational process. By measuring the number of transactions processed, organizations can assess the effectiveness and capacity of their operations. A higher transaction volume typically indicates that processes are functioning efficiently, suggesting that resources are being utilized effectively to produce output.

This metric provides a clear, quantitative measure that can be tracked over time to identify trends, validate improvements, or highlight areas that may need enhancement. While profit margin, customer satisfaction, and market share are also important business metrics, they focus more on financial performance, customer perception, and overall competitive positioning, rather than the day-to-day operational efficiency that transaction volume captures.