To ensure process improvement, measurements must align with?

Aligning measurements with internal standards or key performance indicators (KPIs) is crucial for ensuring process improvement because these metrics are specifically designed to evaluate the efficiency, effectiveness, and overall health of a business's processes. Internal standards and KPIs provide clear benchmarks and goals that are directly related to the organization's objectives and strategies. By focusing on these internal criteria, businesses can identify areas for improvement, set achievable targets, and monitor progress towards those goals.

Moreover, internal standards and KPIs allow organizations to create a consistent framework for evaluating performance across different teams or departments. This consistency is essential for benchmarking and comparing results, enabling continuous improvement efforts to be effectively implemented and measured.

While options such as industry regulations, market demands, and employee performance reviews are important factors in a business's overall strategy, they do not provide the same direct and focused metrics that internal standards and KPIs do in the context of process improvement. Regulations may dictate compliance requirements, market demands can shift based on consumer behavior, and employee reviews are generally more subjective and focused on individual performance rather than process metrics. Therefore, aligning measurements specifically with internal standards or KPIs serves as the most effective foundation for driving process improvements within the organization.