What distinguishes Business Process Management from traditional functional management?

The key distinction between Business Process Management (BPM) and traditional functional management lies in BPM's emphasis on the end-to-end management of processes. Traditional functional management often focuses on optimizing individual departments or functions, which can lead to siloed operations that do not fully consider the overall workflow and customer experience.

In contrast, BPM takes a holistic approach by analyzing and improving processes that span across various functions within an organization. This process-oriented view enables organizations to enhance efficiency, responsiveness, and collaboration between departments, ultimately leading to a more streamlined and effective operation. By prioritizing the complete lifecycle of a process, BPM promotes a coordinated and integrated approach to managing workflows, resources, and outcomes, aiding in organizational agility and alignment with strategic goals.

This focus on holistic process management enhances the ability to respond to changes and challenges in a dynamic business environment, making BPM a more comprehensive and modern approach compared to the functional management paradigm.