What do business processes primarily define?

Business processes primarily define "what we do and how we do it," serving as a foundational element in managing organizational workflows. This definition encompasses the specific activities, tasks, and sequences involved in delivering products or services. In essence, it provides clarity on the operational aspects of an organization, outlining the essential steps and procedures required to achieve desired outcomes.

Understanding business processes allows organizations to streamline operations, identify inefficiencies, and implement improvements, ultimately enhancing productivity and customer satisfaction. By focusing on both the 'what' (the specific tasks or outputs) and the 'how' (the methodology or techniques employed to perform these tasks), organizations can ensure consistency and effectiveness in their operations.

The other options, while relevant to broader organizational discussion, do not encapsulate the essence of what business processes represent. For example, defining a company's revenue potential relates more to financial forecasting and market analysis rather than operational execution. Similarly, the organizational structure focuses on roles and hierarchies within the company, while strategic goals pertain to the long-term objectives of the organization rather than day-to-day processes. Thus, the chosen answer accurately highlights the core identity of business processes in an organizational context.