What is the final activity represented by a value stream mapping process when starting from the ordering phase?

In a value stream mapping process, the final activity that flows naturally from the ordering phase is delivery. Value stream mapping is a lean management tool used to visualize and analyze the flow of materials and information as a product makes its way through the value chain from start to finish.

Beginning with the ordering phase, the next logical step is to fulfill that order, which culminates in the delivery of the product or service to the customer. This process involves coordinating various activities to ensure that what was ordered is successfully provided to the customer, marking the end of the delivery process on the value stream map.

Other options, while relevant in their contexts, do not represent the final activity in the sequence of delivering a product from the point of order. Manufacturing refers to the production phase, which occurs after ordering but before delivery. Supply chain management encompasses a broader range of activities throughout the entire order fulfillment process, not just the final step. Customer feedback comes after delivery, as it reflects the customer’s response to the product or service received and is part of a continuous improvement loop rather than a final activity in the ordering process.