What process model level is primarily utilized by operations managers and staff?

The Workflow Model is the most relevant process model level for operations managers and staff because it focuses on the specific tasks and activities involved in carrying out business processes. This model details the flow of tasks and the responsibilities assigned to different roles within the organization, allowing operations personnel to effectively manage, track, and optimize daily operations.

Operations managers rely on the Workflow Model to ensure that processes are carried out efficiently and are aligned with overall business objectives. It provides a clear visual representation of how work is completed within the organization, identifying bottlenecks or inefficiencies that can be addressed to improve performance.

The other options, while important in their respective contexts, do not focus on the day-to-day operational details that are critical for managers and staff. The Enterprise Process Model provides a broad view of the entire organization, which is less granular than what operations managers typically need. The Business Process Model outlines the overarching processes but may not capture the specific tasks as clearly. The High-Level Process Model provides a summary of key processes without delving into the operational details required for managing workflows effectively.