What term describes any point in a process where work or information is transferred from one entity to another?

The term that describes any point in a process where work or information is transferred from one entity to another is "Handoffs." This concept is crucial in process flow as it denotes a transfer of responsibility or data, ensuring continuity and communication among different stakeholders or departments. Handoffs often represent critical moments where the quality of work can be impacted, highlighting the importance of clear communication and defined processes to facilitate smooth transitions.

In contrast, transitions refer more broadly to changes from one state or phase to another, which might not specifically focus on the transfer aspect. Inputs and outputs relate to the materials and information entering or leaving a process, respectively, but do not capture the essence of transferring responsibility, which is central to understanding handoffs. Thus, recognizing handoffs within a process allows organizations to identify potential bottlenecks and enhance efficiency by improving collaboration at these key points.