Which of the following is NOT included in the definition of Business Process Management (BPM)?

The concept of Business Process Management (BPM) encompasses a holistic approach that includes treating processes as essential assets, aiming for continuous improvement in organizational efficiency, and conducting ongoing assessments of process performance. The focus of BPM extends beyond just IT tools; it also emphasizes a strategic view of how processes operate within an organization and how they can be optimized to achieve better outcomes.

While IT tools are indeed important in the design and implementation of processes, they are not the sole focus of BPM. Instead, BPM aims to harmonize the use of technology with the broader goals of improving processes and achieving organizational objectives. The other components, such as treating processes as valuable assets and striving for efficiency, are integral to the BPM framework, highlighting how important it is to view processes as strategic elements of business capability rather than merely technological implementations.